Please see the notice below regarding NIH modules such as Commons and Assist.

Erika Blossom, CRA
Senior Contract & Grant Officer


Sponsored Projects Administration
Office of Research

University of California, Irvine
141 Innovation Drive, Suite 250

Irvine, CA  92697-7600
PH:  (949) 824-2237
E-mail:
http://www.research.uci.edu/

*Sign up for the CG News listserv by sending a blank email to: cg-news-join@uci.edu.

From: eRA Information – Public <ERA-INFORMATION-L@LIST.NIH.GOV&gt; On Behalf Of eRA Communications Office
Sent: Thursday, May 9, 2019 8:54 AM
To: ERA-INFORMATION-L@LIST.NIH.GOV
Subject: eRA Alert: eRA Modules Affected by Intermittent Network Outages

eRA Alert: eRA Modules Affected by Intermittent Network Outages

Thursday, May 9, 2019

eRA modules have been impacted by intermittent network outages affecting the greater DC Metro area. These outages have resulted in the inability to access the eRA modules, such as eRA Commons, ASSIST, IAR, etc., and NIH websites.

If you feel the issue has impacted your ability to submit on time to NIH due dates, please follow our guidelines for dealing with system issues. You can take advantage of our online ticketing system or call the eRA Service Desk at toll-free: 1-866-504-9552, phone: 301-402-7469. It is acceptable to list multiple impacted applications in the same ticket.

Joe Schumaker

eRA Communications

Division of Communications and Outreach

NIH Office of Extramural Research

Need Help?Check out self-help resources on the Help pagebefore submitting an online ticket; or call Toll-free: 1-866-504-9552, Phone: 301-402-7469. The Service Desk hours are Mon-Fri, 7 a.m. to 8 p.m. ET.

 

Help us improve our communications; send your suggestions and feedback toeRACommunications@mail.nih.gov“>eRACommunications@mail.nih.govor call 301-435-8185.

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