eRA Alert: Intermittent NIH Log-in Issue Affecting eRA Commons

Tuesday, June 19, 2012

Users may be experiencing intermittent log-in issues with eRA Commons.
Once logged in, there may also be sporadic slowness and brief service
interruptions that also relates to this issue.

We are sorry for any inconvenience.

eRA Communications

Division of Communications and Outreach

NIH Office of Extramural Research

Questions? Please contact the eRA Help Desk. Check out self-help
resources on the Help page http://era.nih.gov/help/ before submitting
an online ticket; or call Toll-free: 1-866-504-9552, Phone:
301-402-7469, TTY: 301-451-5939; or email helpdesk@od.nih.gov
file:///\odapps4eraORIS_CommunicationseRA%20CommunicationsDeployme
nt%20CommunicationsJuly%202011helpdesk@od.nih.gov> . The Help Desk
hours are Mon-Fri, 7 a.m. to 8 p.m. ET

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