eRA Alert: eSNAP Functionality Issues

Friday, December 16, 2011

We have been experiencing intermittent issues with the Commons eSNAP
functionality.

If you are attempting to access information in eSNAP and experience an
error, please contact the eRA Help Desk before proceeding.

The eRA Technical team is working to identify the problem and determine
a solution. We will provide additional information when it is
available.

We are sorry for the inconvenience.

Joe Schumaker
eRA Communications
Division of Communications and Outreach
NIH Office of Extramural Research

Questions? Please contact the eRA Help Desk at http://era.nih.gov/help
(Preferred method of contact); Toll-free: 1-866-504-9552; Phone:
301-402-7469; TTY: 301-451-5939; helpdesk@od.nih.gov.

________________________________

Greg Ruth
Communications Manager
Office of Research