Dear Colleagues,
An issue in KR was recently reported in which for certain KR documents, the attachments included on the Attachments section could not be accessed – you would get an error when trying to view or download the attachments.
The cause of the issue has been found. When you copy a proposal document, you are presented with the option to copy over the attachments. If you choose not to copy over the attachments – meaning you do not check the box, the system would then ‘delete’ the attachments from the original proposal document:
Our IT group is working hard to find a solution to this issue.
In the meantime, to prevent attachments in the old proposal from being deleted, when copying a proposal – always select to Include the Attachments. Then, once copied to the new proposal document, you can delete the attachments by clicking on the trash can icon:
We will notify you once a fix for this has been deployed.
If you have any questions or concerns, please contact the ERA Team at era@research.uci.edu.
Thanks,
Jonathan
Jonathan K. Lew, MPA
eRA Officer
UCI Office of Research
949.824.1233
To learn more about ERA and to stay connected with the latest project developments, please sign up for the OR-ERA listserv by sending a blank email to:
Sign up for the CG News listserv by sending a blank email to: .