Dear Colleagues,

The attachments issue described in my email last week (copied below) has been resolved. Our IT group identified the glitch and has applied the fix to the system. No system downtime is required for this fix to become effective.

You are now able to not copy over attachments from an old proposal to a new proposal if you so choose. The attachments in the old proposal will remain and will not be deleted.


Please contact the ERA team at era@research.uci.edu if you have any questions.


Thanks!
Jonathan

Jonathan K. Lew, MPA

eRA Officer

UCI Office of Research

949.824.1233

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From: Jonathan Lew On Behalf Of OR – Electronic Research Administration
Sent: August 02, 2018 05:19 PM
To: ‘or-era@department-lists.uci.edu’ <or-era@department-lists.uci.edu&gt;
Cc: OR-DL-ERA-Team <erateam@exchange.uci.edu&gt;
Subject: KR Attachments Issue – Workaround
Importance: High

Dear Colleagues,

An issue in KR was recently reported in which for certain KR documents, the attachments included on the Attachments section could not be accessed – you would get an error when trying to view or download the attachments.

The cause of the issue has been found. When you copy a proposal document, you are presented with the option to copy over the attachments. If you choose not to copy over the attachments – meaning you do not check the box, the system would then ‘delete’ the attachments from the original proposal document:

image007-1.jpg

Our IT group is working hard to find a solution to this issue.

In the meantime, to prevent attachments in the old proposal from being deleted, when copying a proposal – always select to Include the Attachments. Then, once copied to the new proposal document, you can delete the attachments by clicking on the trash can icon:

image008.jpg

We will notify you once a fix for this has been deployed.


If you have any questions or concerns, please contact the ERA Team at era@research.uci.edu.


Thanks,
Jonathan

Jonathan K. Lew, MPA

eRA Officer

UCI Office of Research

949.824.1233

ORLogotwitterYouTube-social-squircle_red_24px

To learn more about ERA and to stay connected with the latest project developments, please sign up for the OR-ERA listserv by sending a blank email to:

Sign up for the CG News listserv by sending a blank email to: .