eRA Reminder: eRA Commons & ASSIST Offline Overnight Saturday, March 23
Thursday, March 21, 2013
Just a reminder that eRA Commons and ASSIST will be offline overnight during the weekend of March 23-24.
We are sorry for any inconvenience.
(Original message sent Thursday, March 14, 2013 11:32AM)
eRA Information: eRA Commons & ASSIST Offline Overnight Saturday, March 23
Thursday, March 14, 2013
eRA Commons and ASSIST will be offline overnight during the weekend of March 23-24, as eRA upgrades a specialized database that stores user names and passwords for user authentication.
The upgrade is designed to improve recent log-in issues with eRA programs experienced by users.
eRA Commons and ASSIST will be unavailable starting at 10 p.m. Saturday, March 23 until 5 a.m. Sunday, March 24.
We are sorry for any inconvenience.
eRA Communications
Division of Communications and Outreach
NIH Office of Extramural Research
Questions? Please contact the eRA Help Desk. Check out self-help resources on the Help page before submitting an online ticket; or call Toll-free: 1-866-504-9552, Phone: 301-402-7469, TTY: 301-451-5939; or email helpdesk@od.nih.gov. The Help Desk hours are Mon-Fri, 7 a.m. to 8 p.m. ET
Help us improve our communications; send your suggestions and feedback to eRACommunications@mail.nih.gov or call 301-435-8185.
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