eRA Alert: Login.gov Maintenance Thursday, August 11 from 1 a.m. to 4:30 a.m. ET

Dear Colleagues,

Please see the notice below from NIH regarding the inability to log in during the Login.gov downtime scheduled for Thursday, August 11 from 1AM-4:30AM ET.

This means for us on the west coast, that the downtime would be from tonight, Wednesday, August 10^th from 10PM thru tomorrow (Thursday) morning, August 11^th at 1:30AM PST.

Users of eRA Commons, ASSIST, and Internet Assisted Review (IAR) who are required to use two-factor authentication with Login.gov will not be able to log in during those hours.

Please let the ERA Team know (era@research.uci.edu) if you have any questions or concerns.

Thank you,

The ERA Team

From: eRA Communications <nih.extramural@subscriptions.nih.gov>
Subject: eRA Alert: Login.gov Maintenance Thursday, August 11 from 1 a.m. to 4:30 a.m. ET

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Monday, August 8, 2022

eRA Alert: Login.gov Maintenance Thursday, August 11, from 1 a.m. to 4:30 a.m. ET

Due to routine maintenance activities, Login.gov will be unavailable during the early morning hours of Thursday, August 11, 2022 from 1 a.m. to 4:30 a.m. ET. This means that users of eRA Commons, ASSIST, and Internet Assisted Review (IAR) who are required to use two-factor authentication with Login.gov will not be able to log in during those hours.

You can review Login.gov planned maintenance, system status, and downtime messages here: Login.gov Status (statuspage.io).

Need Help? Submit a web ticket; or call Toll-free: 1-866-504-9552, Phone: 301-402-7469. The Service Desk hours are Mon-Fri, 7 a.m. to 8 p.m. ET.

Help us improve our communications; send your suggestions and feedback to eRACommunications@mail.nih.gov.

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